How to Change Strata Managers
Strata schemes require effective management to ensure smooth operations, maintain property value, and address the needs of owners and residents. If your current strata manager isn't meeting expectations, you might consider switching to a new manager. At QT Strata, we understand this process can seem daunting, but with the right guidance, it can be straightforward and beneficial for your strata scheme.
Here’s a step-by-step guide to changing strata managers in New South Wales, though the process is very similar for Victorian properties.
1. Review Your Existing Strata Management Agreement
Before initiating any changes, carefully review your existing strata management agreement. These agreements typically include:
Termination clauses: These specify the notice period and conditions for ending the agreement.
Expiry date: If the agreement is near its natural end, switching managers might be simpler.
At QT Strata, we recommend seeking legal advice or consulting with your current strata committee to fully understand the terms of your agreement.
2. Discuss Concerns with the Strata Committee
A decision to change strata managers should reflect the collective needs of the owners’ corporation. Arrange a meeting with your strata committee to:
Highlight current issues or concerns with the existing management.
Discuss the benefits of engaging a new strata manager, such as QT Strata, who can better meet your scheme’s needs.
3. Call a General Meeting
The decision to terminate and appoint a strata manager must be made at a general meeting of the owners’ corporation. To do this:
Request the secretary of the owners’ corporation to issue a meeting notice.
Include a motion in the agenda to terminate the current strata manager and appoint a new one.
It’s important to comply with the notice requirements set out in the Strata Schemes Management Act 2015 (NSW).
4. Engage a New Strata Manager
Before the general meeting, identify and negotiate with a new strata manager. At QT Strata, we pride ourselves on providing tailored, transparent, and efficient management services. Our team would be delighted to discuss how we can help streamline your strata’s operations.
When choosing a new manager:
Review their experience and expertise.
Understand their fee structure.
Assess their communication practices and online systems.
5. Vote on the Change
At the general meeting, owners will vote on the motion to:
Terminate the current strata manager’s agreement.
Appoint the new strata manager and approve their agreement.
For the motion to pass, it requires a majority vote, meaning more than 50% of those present (in person or via proxy) must agree.
6. Transition to the New Manager
Once the new strata manager, such as QT Strata, is appointed, the transition process begins. This typically includes:
Handover of records: The outgoing strata manager must transfer all scheme records and funds to the incoming manager within 14 days.
Establishing new communication lines: The new manager will introduce themselves to the owners and provide details on their systems and processes.
At QT Strata, we ensure a seamless handover by working closely with the outgoing manager and keeping all stakeholders informed.
Why Choose QT Strata?
Changing strata managers is a significant decision, but it’s one that can greatly benefit your scheme when done right. At QT Strata, we offer:
Decades of strata management experience in NSW.
Transparent fee structures and tailored service plans.
Advanced technology for efficient communication and management.
We’re committed to helping your scheme thrive. If you’re ready to make the change or want to learn more about our services, get in touch with QT Strata today!